Innotech America and Innotech Control Systems Australia have recently undertaken
the bi-annual conference and training for North America, in Portland, Oregon, America.
The event was attended by over 20 dealers across Canada, America and Mexico, along
with partners from BAPI Sensors, Siemens, Connect Air, Functional Devices and key
Innotech America 2012 Dealers Conference
The Dealer Conference provided new and existing dealers with direct access to the
North American Master Distributor, Scott and Carrie Gregson, two of Innotech Directors,
Stephen and Michael Miranda, Distributor Manager, Thomas McIlhatton and Innotech
Systems Trainer, Walter Colaiaco.
These opportunities ensure the products produced meet the market needs, and that
they are delivered on time and within budget with a superior client focus.
Feedback confirmed that the conference was again a great success for Innotech and
the Dealers. Innotech's representatives also highlighted the many changes currently
underway to processes, marketing, enhancements to products, and design of the "Next
Generation" of Innotech innovation, directly from the "Open Forum" discussions during
A highlight from the conference was the on-line presentations from Innotech's senior
R&D engineers. This illustrated the progress that has already been made for the
Next Generation Innotech Hardware and Software. These presentations allowed all
attendees input into features and direction of the products.
An example of changes made directly from the conference, was a request from various
dealers to extend the Innotech Warranty for their clients from one year to two years.
The reliability of the Innotech product is second to none, and a decision was made
during the conference to extend the current one year warranty, not to two years, but
three years (where the system is maintained by Innotech Distributors, Dealers or Value-Added
Partners). In doing this Innotech further enhances the confidence of clients
looking at the Innotech option, and will only add to the already ultra-competitive
Innotech life-cycle costs. Stay tuned for the global announcement on this great advancement!
There was an unexpected issue that occurred during the conference where, although
nice and sunny outside, it actually rained within the conference facility. In true
"Aussie style" the conference continued with minimal interruption and fuss. It was
all hands on deck with many dealers manning the brooms and buckets.
Innotech's North American Dealers
On completion of the conference, two days of official Innotech Training was provided
to the Dealers.
The training was led by Walter Colaiaco, with Thomas McIlhatton
and Scott Gregson assisting. As usual, by the completion of each training session
the interaction between the dealers was evident, with the more experienced personnel
assisting the new dealers and less experienced.
The Innotech partners who attended the conference also had the opportunity to display
their products and services to the group. These key partners ensure Innotech are
a "one-stop shop" solution, which also guarantees uniformity across the country.
We were extremely appreciative for their attendance and involvement throughout the
conference and breaks.
The organisation and logistics for the conference and training was a credit to Innotech
America and Innotech Australia, and the attendance, participation and enthusiasm
from all the Dealers ensured another successful conference.
We must congratulate the following on their Innotech Awards:
This award is given to those who have given back to the Innotech Community. This
may be marketing materials, engineering, programming configurations, BMS graphics
or other support.
Steve Miranda, Justin Topel, Carrie Gregson and Scott Gregson
Steve Miranda, Mark Watts, Carrie Gregson and Scott Gregson
This award is given to the company who was the Top Sales Performer for the 2011/2012
financial year. Congratulations to all the Elite Engineering staff, it was a great
Steve Miranda, David Tilbury, Peter Tilbury, Carrie Gregson and Scott Gregson
If you are looking for an opportunity to represent an HVAC&R and BMS product range with unparalleled life-cycle
costs and reliability, and to have a say throughout development of new products, contact us now!